Social intelligence, an elementary competence in the development of the doctor-patient relationship

Autores/as

DOI:

https://doi.org/10.36105/psrua.2021v1n1.07

Palabras clave:

social intelligence, patient-doctor, anthropocentrism, human dignity, emotional intelligence, communication, humanism

Resumen

Introducción: La relación médico-paciente es uno de los fundamentos de la vocación médica al servicio de la humanidad. No puede haber atención profesional sin una base sólida centrada en la confianza y la comunicación asertiva. Las competencias blandas como la Inteligencia Social (IS) juegan un papel determinante ya que dotan al médico de las habilidades prácticas, conocimientos y actitudes relevantes para establecer una relación profesional con el paciente. Goleman presenta el concepto de IS como continuación de su trabajo sobre la IE, donde todo el proceso cognitivo surge del autoconocimiento, la capacidad de ahondar en las diferentes esferas del espectro emocional-afectivo y del autoconocimiento. Posteriormente se llega a la relación social, donde el reconocimiento emocional de los demás se fundamenta en la capacidad de empatizar que, junto con una regulación armonizada, conduce al desarrollo de habilidades sociales. Objetivo: Presentar la relevancia de la IS en el desarrollo adecuado de la relación médico-paciente. Metodología: Se llevó a cabo una revisión sistemática basada en la Declaración PRISMATM 2009, utilizando PubMedTM, MedigraphicTM y ResearchgateTM como motores de búsqueda. Un total de 115 artículos fueron evaluados. Resultados: Con base en la diversidad de definiciones aceptadas desde 1920, la inteligencia social es un componente esencial en la educación y práctica médica; sin embargo, evidentemente existe una enorme contradicción porque no se tiene realmente en cuenta en la educación formal. Con el paso de los años, el concepto de inteligencia social ha evolucionado y, en el caso de la relación médico-paciente, es cada vez más importante. Conclusión: El consenso generalizado de la necesidad de humanizar las ciencias médicas nos lleva a reflexionar sobre las competencias humanísticas poco estudiadas. Así, se promoverá la educación médica integral en beneficio de una concepción holística de la salud de manera similar a la propuesta por los defensores de la medicina como una vocación.

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2021-07-22

Cómo citar

Cerdio Dominguez, D., Millán Zurita, P., Cedillo Urbina, A. C., Félix Castro, J. M., & Del Campo Turcios, E. C. (2021). Social intelligence, an elementary competence in the development of the doctor-patient relationship. Proceedings of Scientific Research Universidad Anáhuac. Multidisciplinary Journal of Healthcare, 1(1), 52–61. https://doi.org/10.36105/psrua.2021v1n1.07