Liderazgo y resiliencia organizacional en un escenario catastrófico: estudio empírico

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Yvette Mucharraz y Cano


En este artículo se aborda el papel de los líderes en el desarrollo de la resiliencia organizacional ante los desastres. Las catástrofes afectan a millones de perso nas en todo el mundo, y seguirán ocurriendo. La investigación se orienta a responder la pregunta: ¿cómo pueden los líderes desarrollar la resiliencia en sus organizaciones frente a eventos extremos, específicamente ante los terremotos? El fenómeno se estudia desde la perspectiva de la experiencia mexicana tras el terremoto del 19 de septiembre de 2017 en la Ciudad de México. El estudio contrasta las definiciones y los marcos conceptuales de resiliencia existentes para apoyar el desarrollo de la resiliencia organizacional en caso de desastres, por parte de los líderes. Este estudio participativo se realizó con doce líderes para documentar las lecciones aprendidas y comprender los mecanismos de desarrollo de la resiliencia con los que apoyaron a sus organizaciones durante la recuperación del terremoto. Los hallazgos reflejan la conceptualización de la resiliencia como un proceso no lineal, que permite su intervención para desarrollar acciones en las etapas de anticipación, respuesta y adaptación.


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Mucharraz y Cano, Y. (2021). Liderazgo y resiliencia organizacional en un escenario catastrófico: estudio empírico. The Anáhuac Journal, 21(1), Págs. 40–65.
Biografía del autor/a

Yvette Mucharraz y Cano, IPADE Business School, Mexico

Yvette Mucharraz y Cano, DocSocSci (Doctorate in Social Science), is the director of the Research Center for Women in Senior Management (CIMAD) and a human resources professor at IPADE Business School in Mexico City. Her practitioner’s experience has been as a human resources and organizational development executive for more than 20 years in global organizations. Her research is focused on organizational resilience, women studies and sustainability.

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